I’m incredibly unhappy that the Airline has interjected its company in the socio-political challenge concerning the the latest Monthly bill signed into legislation by our Governor. What you've interpreted as “discrimination†in opposition to the LGBT Neighborhood is solely a bill guaranteeing “equivalent legal rights†for all.
Had an internet based reservation set to go and when looking to post it told me to start out about – I identified as a representative instantly and reported they may see the price I was quoted but when refreshed when up $a hundred and twenty – Hard to think that they would not stand by what they may see on the internet – I ended up needing to spend the extra $120 mainly because I necessary Individuals correct flights – once again hard to feel they would not stand beside the web price – very costly
My flight was very enjoyable. I'd an Dying in my family and return house on Thursday morning. So with that I termed consumer service and request if I could get an flight again two times early. I was instructed that it could Price me 600 in excess of my first return ticket.
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We've been so extraordinary upset with this sort of mis-procedure and weak management by American Airways and won't ever fly you all over again.
We boarded the airplane and there were 2 pleasant gentlemen attendants. They served one particular spherical of drinks in a short time and never ever came again about and questioned if we would have liked the rest to drink.
getting in touch with a real particular person at AA client service is beside impossible. The Website record a cell phone number, which can be for cargo Which only references a Web page that's no help whatsoever.
What superior is producing your displeasure to this so known as “buyer service†if almost nothing is completed to address the criticism.
Every now and then you find a person who really do The work They can be paid to perform. I not just identified a single , I found various at American Airlines .When touring 01/25/sixteen from St. Louis Mo. to Ft Lauderdale I left my black canvas Ralph Lauren polo keep on in the gate, I was not allowed off the plane to retrieve it because the doorway was shut and also the imp source jetway eradicated.
my grand mom have a flight from Ecuador two/18/sixteen (stop in Miami)in route to Ny,when she was waiting around to have her luggage what a surprise she received!!her baggage was broken and somebody inside of steal some fantastic that was inside,also the zipper was violated(damaged)she dropped in products that she deliver it to my loved ones Along with the Charge about $350 when she educated what comes about in AA counter in JFK NY they provided to changed her brand-new luggage with the applied and previous a single that looks like they get during the garbage!!.also they reported that to repair normally takes about 4 months!
I just obtained off the cellular phone with Connie Sanders from the DFW Workplace. I asked for her title due to the fact she was so form and helpful to us. I've hardly ever encountered somebody so helpful and caring. If all your Associates may very well be like her you would have a great airline.
The entire opposite is your personnel Liibide (sorry I didn’t obtain the spelling of his identify). I hesitate to connect with him a Customer Service Rep. He did help me with some difficulties I'd on my outgoing flight but basically was of no help whatsoever with my return flight.
under no circumstances ever received this sort of poor service and a corporation that merely doesn’t care about there paying out clients
– Totally improve your administration construction with those who ‘essentially treatment’ regarding your Most important aim.